Refund policy

At Manna Cookies, each cookie is made fresh, by hand, and with care. Because our products are perishable and custom-made, we are unable to accept returns or issue refunds once an order has been shipped or delivered.

We want you to be completely happy with your order. If there is an issue, please reach out to us within 24 hours of receiving your cookies so we can make it right. Examples include:

• Your order arrived damaged in transit

• You received the wrong product or quantity

If eligible, we may offer:

• A replacement order (subject to availability and timing)

• Or a partial/full refund to your original payment method

To start a claim, please email us at [Mannacookies632@gmail.com] with your order number, a description of the issue, and photos if applicable.