FAQ

Frequently Asked Questions

Q: How long do your cookies stay fresh?
A: Our cookies are best enjoyed within 3–5 days at room temperature in a sealed container. They can also be frozen for up to 2 months.

Q: How big are your cookies?
A: Our regular size cookies are about 6 oz and our minis are approx. 1.5 oz.

Q: Do you accept returns or exchanges?
A: Because our cookies are perishable and custom-made, we cannot accept returns. Please see our Refund Policy.

Q: Do you offer local pickup or delivery?
A: Yes! We currently offer [local delivery 10 miles from the North Charleston area] as well as shipping statewide.

Q: When will my order ship?
A: All orders placed by Friday are baked fresh over the weekend and shipped out Monday. If you place an order on Saturday or Sunday, your cookies will be included in the next week’s batch and shipped the following Monday.

Q: Do you make custom designs?
A: Yes! We offer Custom Sugar Cookies right here on our site. When ordering, you can select the level of detail you’d like, and then email us your design idea at [Mannacookies632@gmail.com] so we can bring it to life.

Q: Are your cookies nut-free or allergy-friendly?
A: While some of our cookies do not contain nuts, our kitchen is not a nut-free facility. Please reach out if you have specific allergy concerns.